Manage
Network Management
The network you paid for should stay running. We monitor, maintain and support it - catching issues before they become downtime and keeping firmware and security current.
What's Included
- Monitoring
- Firmware updates
- Troubleshooting
- As-needed remote or on-site support
Support tiers
As-Needed Support
Networks we may or may not have installed, no ongoing contract
- Remote or on-site troubleshooting when something comes up
- Same-day response
- Billed per call-out
Managed Support Contract
Businesses that want the network watched, not just fixed after it breaks
- Ongoing performance monitoring
- Firmware & security updates kept current
- Priority response, same-day
- One call for support - remote or on-site
Where this fits in the lifecycle
- Stage 01
- Stage 02
- Stage 03
- Stage 04
What you walk away with
Ongoing monitoring
Performance watched so problems surface early.
Firmware & security updates
Kept current without you having to track it.
Priority troubleshooting
One call for support, remote or on-site.
Common in these industries
Frequently asked
Is management a contract or as-needed?
We offer both maintenance contracts and as-needed support.
Do you support networks you didn't install?
Yes - after an assessment we can take over monitoring and support.
What response times can I expect?
Same-day response, with remote or on-site support depending on the issue.
Part of full commercial network infrastructure
Planning a network build or upgrade?
Request a quote for commercial network design, cabling, or management. Same-day responses.