Everything you need to know about working with SyncTO Systems.
General Questions
We serve the Greater Toronto Area including Toronto, Scarborough, North York, Etobicoke, Markham, Mississauga, Vaughan, Brampton, Richmond Hill, Pickering, Ajax and Oshawa.
Contact us through our website or call 647 849 4777. We'll schedule a free on-site assessment and send you a written quote within 24 hours.
No. All on-site assessments are completely free with no obligation.
Same day, 7 days a week.
Residential homes, condos, small and mid-size businesses, retail spaces, restaurants, offices, and commercial properties.
Yes. Every installation comes with a warranty. Terms are customized to the scope of work and outlined clearly in your written quote before work begins.
Network Installation Questions
Cat6 CMR as standard on all jobs. Cat6a available for higher bandwidth applications. Cat5e available on request for lower bandwidth needs.
Yes. All cable, hardware, and materials are sourced and supplied by us and included in your quote.
Yes. We run cables through walls, attics, and crawl spaces cleanly with minimal disruption to your space.
Yes. Patch panel termination is included in all structured cabling jobs.
Yes. Full cabling testing, mapping, and documentation is available as a standalone service.
Security Installation Questions
No. All systems we install are owned outright by you. No monthly fees or monitoring contracts required.
Yes. Remote viewing is set up on your phone as part of every camera installation.
Yes. Alarm system installation is delivered through our network of licensed technicians, managed by SyncTO Systems end-to-end.
Yes. We assess your current setup and expand it cleanly without replacing what's already working.
Traditional CCTV uses analog cameras connected to a DVR. Modern IP cameras connect to an NVR — delivering higher resolution, remote viewing, and smarter features. We install IP-based systems exclusively.
Quoting & Billing Questions
We visit your property for a free assessment, scope the job, and send you a written quote within 24 hours. No work begins until you approve the quote.
Yes. A deposit is required to confirm your booking. Details are outlined in your written quote.
HST is applied where applicable and clearly outlined in your quote.
Yes. Every quote clearly separates equipment and labour costs so you know exactly what you're paying for.